SMS Marketing Privacy Policy
Effective Date: October 1, 2026
Palmer True Value, operated by Mountain Bluebird LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage customer information associated with our text messaging program.
1. Information We Collect
We may collect the following information when customers communicate with us or enroll in our text messaging program:
- Customer name
- Mobile phone number
- Email address
- Communication preferences
- Text messaging consent and opt-in records
2. How We Collect Information
We collect information directly from customers through:
- In-store registration and sign-up forms
- Online forms and promotional registrations
- Voluntary text message subscriptions
- Direct customer communications
Enrollment in our marketing text messaging program is voluntary and requires customer consent.
3. How We Use Your Information
Palmer True Value uses customer information to:
- Send promotional offers, discounts, and sale announcements
- Notify customers about store events and special promotions
- Provide relevant store updates and announcements
- Respond to customer questions and requests
- Improve our customer communications and services
4. Information Sharing and Privacy
Palmer True Value does not sell or share customer personal information with third parties or affiliates for their independent marketing or promotional purposes.
Mobile information or text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
Information may be processed by authorized service providers solely to operate our messaging program, maintain business systems, or comply with applicable legal requirements. These providers are not authorized to use customer information for their own marketing purposes.
5. Information Security
Palmer True Value takes reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, misuse, disclosure, or loss.
Access to customer information is limited to authorized personnel and service providers who require it for legitimate business purposes.
6. Text Message Opt-Out
If you are receiving text messages from us and wish to stop receiving them, simply respond with STOP to the number from which you received the message. You will not receive further marketing text messages unless you opt back in. For assistance, reply HELP to any text message or contact Palmer True Value directly.
7. Customer Rights
Customers may request to review, correct, or delete their personal information, subject to applicable legal and recordkeeping requirements, by contacting Palmer True Value.
8. Changes to This Policy
Palmer True Value reserves the right to update this Privacy Policy as needed. Updated policies will be made available through our official business communication channels.
9. Contact Information
Palmer True Value
Lincoln, Nebraska
Customer Support Email: kelseyp@palmertruevalue.com
Customer Support Phone: 402-489-2300