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Customer Service

True Value is dedicated to providing you with great customer service. If you need additional assistance, please email us or call 877-502-4641.

Order Tracking
Track your order online
Ship-to-Store orders, Ship-to-Home orders, order status, calculating order arrival date, tracking and delivery.
Shipping Information
Ship-to-Store, Ship-to-Home, multiple addresses, APO/FPO and more.
Returns
Ship-to-Store orders, Ship-to-Home orders and more.
Order Cancellation
What to do if you've changed your mind.
Pricing
Price corrections, price matching and more.
Payment
Payment options, sales tax and coupon redemption.
My Account
View your account information online, quick checkout, order information, manage your account, address book and more.
Store Locator
Find a Master of all Things Hardwarian at your nearest True Value Store.
Email Sign-Up
Be the first to get True Value sales and specials and manage your subscription.
True Value Rewards
True Value Rewards card benefits and points look-up.
Recalls
Recent product recalls are listed here.
Privacy & Security Statement
Your privacy and security is guaranteed when you shop on www.truevalue.com.
Terms of Use
Site Map
Use our site map to view all Web site features.

Order Status >
Check the status of your order online at any time.

Customer Service
Don't see what you are looking for?
We will be happy to assist you.

Contact Us >

HARDWARIAN help
A Master of All Things Hardwarian
will be happy to assist you
in finding a local True Value store.

Find a Local Store >
Find a local True Value Store